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1. When is my court date?

The initial court date and time that you must appear is written on the bottom of your citation. Please note, for parking citations the initial court date and time that you must appear is written on the top right hand side of the citation. If you are unsure, you may call the Wickenburg Municipal Court at (928) 684-5451 x1533 or x1515.

2. What if I can't appear on my court date?

If you have been cited for a civil traffic violation, you may pay your fine through the mail or in person prior to your court date. Or you may request an extension. The request must be in writing and must be received at the court no later than 7 days before your court date or it will be denied.

If you have been cited for a criminal violation, you may file for an extension and you must state good cause. Court date extensions must be requested in writing at least 7 days prior to your court date. Extensions are not automatically granted. If good cause cannot be shown, the extension will not be granted and you will have to appear on your original court date.

3. Do I have to report a change of address?

Yes. If you have any pending cases with the Municipal Court, it is your responsibility to keep your address current as well as your phone number. If you fail to provide the Court with the appropriate contact information, you may not receive proper notification regarding your case in the future. This could result in a warrant being issued for your arrest or a default judgment entered against you.

4. Can you tell me if my license has been suspended?

If you want to know about your MVD record, you must contact the Arizona Department of Motor Vehicles at (602) 255-0072.

5. If I have to pay a fine, when do I need to pay it?

All fines/penalties are due on the date they are imposed. If you are unable to pay in full, you may apply for a payment contract.

[Make a payment.....]

6. Can I file for divorce at the Wickenburg Municipal Court?

No. If you have any questions regarding a divorce, please contact Maricopa County Superior Court at (602) 506-3676.

7. Can I get a marriage license at the Wickenburg Municipal Court?

Yes, you can obtain a marriage license Tuesday through Thursday at the Wickenburg Town Court. The Town Magistrate can officiate weddings on Mondays.

[Additional Information......]

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1. How do I schedule a Fire Station Tour?

Contact the Fire Department at (928) 684-5451 x1568.

2. How do I enroll in a CPR and/or First Aid class?

Call the Fire Department at (928) 684-5451 x1545. Enroll for upcoming course by clicking the link below.

CPR/First Aide Enrollment

3. Does Wickenburg have a training program for future firefighters?

Yes, Wickenburg has a Fire Explorer program. For more information call (928) 684-5451 x1568.

4. What is the future of the new fire station at Wickenburg Ranch?

For more information click the link below.

Wickenburg Ranch Fire Station

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1. What is there to do in town?

Visit Town of Wickenburg’s Events Calendar or the Chamber of Commerce website.

[Chamber Events.......]

2. What are Town Hall hours and location?

Monday – Thursday from 7:00 am until 6:00 pm except for holidays. Call (928) 684-5451. Location: 155 N. Tegner Street, Suite A. The Police Department is open 24/. You can reach the Police Department at (928) 684-5451 x1539.

3. Where can I get a building permit?

Visit the link below or call (928) 684-5451. Building Inspector: (928) 684-5451 x1513. Town Planner: (928) 684-5451 x1512. 

Building Permits

4. Where can I get information on building codes?

Contact the Community Development Office at (928) 668-0557 or click the link below to access the Wickenburg building codes.

Building Codes

5. What do I do if I have a complaint or compliment?

The Town of Wickenburg Community Development and Neighborhood Services Department handles all code and ordinance enforcement issues. All complaints are investigated and if found to be in violation, they are issued a notice to abate the situation. All complaints can be made in person or by calling (928) 684-5451 x1513. If it is a complaint or compliment about something else, please contact Town Hall at (928) 684-5451 or stop by Monday – Thursday from 7:00 am – 6:00 pm.

6. How do I obtain Agendas, Meeting Minutes, and Public Notices?

Click the link below to access Agendas and Minutes from all official Town of Wickenburg meetings for the past year.

Agendas and Minutes

7. How do I volunteer?

The Town of Wickenburg welcomes anyone interested in volunteering. To see a list of current volunteer needs visit the link below and complete the application. Background checks are completed on all persons age 18 years and older for the protection of our citizens. Please feel free to contact the Human Resources office at (928) 684-5451 x1508 for additional information or questions.

Volunteer Opportunities

8. How do I request traffic enforcement in my neighborhood?

Contact the Police Department at (928) 684-5451 x1539. You can also fill out the form regarding your complaint.

Concern Form

9. Whom do I contact about brush pickup?

Utilities department at (928) 684-5451 x1520 or stop by Town Hall to fill out a request form.

10. Whom do I contact about recreation classes or swim lessons?

Recreation Manager at (928) 668-0552 or by email at sbrown@wickenburgaz.org. Register for classes online by clicking the link below.

Registration

11. Where do I find election results?

The Town Clerk’s office is in charge of reporting the election results that come from Maricopa County Elections and Yavapai County. The results will be visible on the town website under the Clerk’s Department and Election Information as soon as we receive the information from the election offices. You can also watch the County website at the Recorder’s office. The Town Clerk can also be reached at (928) 684-5451 x1517.

[Maricopa County Recorder......]

12. Who do I contact to request police reports or records?

Town Clerk’s office. Call (928) 684-5451 x1517 or complete the form below.

[Request for Records......]

13. How do I pay for my ticket or fine?

Click the link below or contact wickenburg@courts.az.gov or call (928) 684-5451 x1515 or x1533.

[Pay ticket.....]

14. Do I need a permit to have a garage or yard sale?

Yes. Submit a completed yard sale application to Town Hall. This free permit is available at Town Hall or by clicking the link below. You are limited to five days per year. 

[Yard Sale Permit.......]

15. Where can I find information on Town codes?

Click the link below for documents containing all Wickenburg Town Codes.

Town Codes

16. How can I sign up for alerts or notifications?

The Town of Wickenburg uses "CivicReady" to send out emergency alerts, and "Notify Me" to inform residents about upcoming events, street closures, news, etc. To sign up for these free notification services, visit the link below. 

Alerts and Notifications

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1. How do I apply for a job?

Visit the Human Resource page below for a list of current job openings and directions on submitting an employment application.

Human Resources

2. What positions are you currently hiring for?

Visit the Human Resource page below for a list of current job openings and application steps.

Human Resources

3. Do I need to complete a separate application for each job I want to apply for?

Yes, a new application is required for each employment opportunity. Photocopies are accepted if each application has an original signature.

4. Can I apply for a position any time I wish?

No, the Town of Wickenburg only accepts applications for open positions listed on our website.

5. Is there a different application for police officers and dispatch applicants?

Yes, police officers and dispatchers must complete the Town of Wickenburg application, Police Department background questionnaire and Arizona Peace Officer Standards and Training Board application (AZPOST). 

6. How will I know what jobs I'm qualified for?

A job description will be posted on the website with the specific requirements. These job descriptions are also available at Town Hall and are provided with the applications.

7. If I've previously completed an application, will I automatically be considered for other positions?

No, you must submit a separate application for all positions you are interested in. If a position opens up within a year of the original opening, you can call (928) 684-5451 x1508 to request your application be considered in this round of applications.

8. Can I just submit a resume instead of filling in the employment history on the application?

No, generally the resume does not address all the information requested on the application.

9. Do you accept faxed or emailed applications?

Yes.

10. What should I do if my address or phone number changes?

Contact the Human Resources Department at (928) 684-5451 x1508 with your new information.

11. How soon will I find out my status once I have applied?

All applicants selected for a personal interview will be contacted by phone or email. All applicants will receive notification following the selection and acceptance of a new employee. This process can take up to four weeks. Police applications may take longer to process.

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1. How do I submit an alarm permit?

Visit the link below or contact (928) 684-5411 for more information.

Alarm Permit

2. How can I submit bids, RFPs, and quotes?

Visit the link below and select the appropriate forms to complete.

Bids, RFPs, and Quotes

3. How do I apply for a business license?

To apply for a new business license with the Town of Wickenburg please click the link below. Complete the application and return the completed document to Town Hall. For more information or questions call (928) 684-5451 x1565.

Business License Application

4. How do I submit an employment application?

Visit the Human Resource page below for a list of current job openings and directions on submitting an employment application.

Employment Application

5. How do I request police records?

Visit the link below to obtain a "Request for Copy of Records" form. This form can also be picked up at Town Hall. Further questions call 928-668-0517

Records Request

6. How can I complete a Special Event Application?

Click the link below to complete a Special Event Application. Return fillable applications to Town Hall or by emailing tfischer@wickenburgaz.org. For more information or questions contact Taylor Fischer at (928) 668-0565. 

Special Event Application

7. How do I submit a yard sale application?

Submit a completed yard sale application to Town Hall. This free permit is available at Town Hall or by clicking the link below. You are limited to five days per year.

Yard Sale Permit

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1. What hours can I pay my bill at Town Hall?

Monday - Thursday; 7:00 am – 6:00 pm. 

2. Is there garbage collection on holidays?

No garbage/recycling collection on the following holidays. Services will resume on the next business day. New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving, Christmas Eve – Early pick-up Christmas, New Year’s Eve – Early pick-up.

Public Works

3. What services am I paying for on my Wickenburg utility bill each month?

Most Wickenburg bills include four utilities: water, wastewater (sewer), electric, and sanitation (trash). Depending on where you live in Wickenburg, you may not pay all four of these. Some customers, for example, only pay for water and sanitation.

4. What days of the week are my trash and recycling picked up?

Call the utilities department at (928) 684-5451 x1520 for specific information, but generally the residential trash and recycling pick up is as follows:
Monday: Trash pickup North of Wickenburg Way. Tuesday: Trash pickup South of Wickenburg Way. Wednesday: Recycling pickup North of Wickenburg Way. Thursday: Recycling pickup South of Wickenburg Way

5. Who should I call if they forgot to pick up my trash or recycling?

Utilities at (928) 684-5451 x1520, Monday - Thursday; 7:00 am - 6:00 pm

6. How does the town determine how much to charge for these utility services?

All Wickenburg utilities are what are known as Enterprise Funds, meaning they are self-sufficient through user fees rather than subsidized by tax dollars. Utility rates are approved by the Town Council. These rates are set up to collect only as much revenue as it costs to run the service, with a small portion being set aside for infrastructure repair and improvements.

7. I received a utility bill that seems higher than normal. What should I do?

Please contact our utility billing division right away at (928) 684-5451 x1520. One of our customer service representatives will be happy to assist you in determining which of your utilities (water, sewer, electric, or trash) is higher than average and what the cause may be.

8. Why did I receive a large water bill this month?

Water bills can be higher than average for a variety of reasons. Some common causes include: hosting guests in your home for an extended period of time; a leaking toilet, sink, or other plumbing fixture; a leaking appliance, such as a washing machine or dishwasher; filling a pool or other water feature; or leaving a hose or irrigation system running for an extended period of time.

9. Why did I receive a large electric bill this month?

Electric bills in Arizona can fluctuate drastically from winter to summer, with the higher temperatures increasing the use of air conditioners or swamp coolers. More people also means more electricity for more hot water, lights, cooking, and other appliance usage. Just one extra body creates more heat, opens more doors, and takes more showers. Another possible drain on electricity, which you would need to have a licensed electrician or other contractor verify, is aging or faulty appliances.

10. My bill is high and I checked all my appliances, hoses, and plumbing fixtures and don't see any leaks. What should I do?

Contact Utility billing division at (928) 684-5451 x1520 to set up a walk-through of your home or business with a member of our utilities staff. While they will try their best to help you determine if there’s an undetected leak, or other problem, it would be up to the property owner to contact a licensed plumber or electrician to confirm all appliances and fixtures are working properly. In rare cases, an underground water or irrigation line may also be leaking somewhere on your property or theft of your water may be occurring.

11. Is it possible for a water meter to “jump” or “over-read,” resulting in a high bill?

Modern water meters are precision engineered equipment designed to be extremely accurate. Therefore, it is very rare for a meter to malfunction resulting in a higher reading than the amount of water that actually passes through it. Though only the flow of water can register usage on a meter, over time dirt, other debris, and aging meters can actually cause a water meter to become slower, resulting in a lower reading and a reduced water bill.

12. I think my water meter is reading incorrectly. What are my options?

Customers have the option of having their meter tested by an independent company not affiliated with the Town. Though a Meter Test Fee is required at the time this service is ordered, this fee is refundable if the meter is found to be over-reading. Should the meter be over-reading an adjustment will be issued during the next billing cycle. The customer forfeits this testing fee if the meter is found to be operating within normal range or is under-billing the customer.

13. What can I do with bulk trash, electronics, or large brush?

Bulk trash can be taken to the annual dump days, free of charge, for Town of Wickenburg customers. This event usually occurs in April. The brush can be picked up for a charge by calling (928) 684-5451 x1520. Electronics recycling usually takes place twice per year in November and April. Please call Public Works at (928) 684-5451 x1556 for the exact dates.

14. Who do I contact regarding water, electric, and garbage service?

The Town of Wickenburg handles the water and garbage service throughout the town and the utility department can be reached by calling (928) 684-5451 x1520. You will need to fill out a utility service request form which can be faxed in or brought to Town Hall. The Town is the electric provider for the downtown area and APS is the electric provider outside that area. If you provide your address to the utility department, they can let you know who your provider is for your house. There is also a list of service providers at Town Hall. More information about the town can be found at the link below.